Shipping and Delivery

Introduction

Welcome to the Shipping and Delivery Policy of Ecom with Vishnu. Our primary offering is virtual services, specifically e-commerce workshops conducted online. This policy outlines how we handle the delivery of our virtual workshop materials and any related digital products.

Delivery of Virtual Services

1. Workshop Access:

   • Once you register for a workshop, you will receive a confirmation email with details on how to join the live session.
   • The email will include the date, time, and a link to the Google Meet session.

2. Digital Materials:

   • Any digital materials related to the workshop, such as e-books, templates, and guides, will be sent to your registered email address.
   • These materials will typically be provided before the workshop starts or immediately after your registration is confirmed.

Technical Requirements

1. Internet Connection:

   • A stable internet connection is required to participate in the live workshop and access digital materials.
   • We recommend a minimum internet speed of 5 Mbps for an optimal experience.

2. Device Compatibility:

   • You can join the workshop using a computer, tablet, or smartphone.
   • Ensure your device is compatible with Google Meet and has the necessary software updates installed.

3. Software Requirements:

   • For the best experience, use the latest version of your web browser.
   • Google Meet may require you to download an app if joining from a mobile device.

Support and Assistance

1. Technical Support:

   • If you experience any technical issues accessing the workshop or digital materials, please contact us immediately.
   • Our support team is available to assist you before and during the workshop to ensure a smooth experience.

2. Contact Information:

   • For any questions or assistance, please reach out to us at:
     • Email: support@ecomwithvishnu.com
     • Phone: +91-722 0066 884

Cancellations and Refunds

1. Workshop Cancellations:

   • If we need to cancel a workshop for any reason, you will be notified promptly, and you will receive a full refund or the option to transfer your registration to a future workshop.

2. Participant Cancellations:

   • For details on participant cancellations and refunds, please refer to our Refund Policy.

Important Note

• No Recordings Provided: Please note that we do not provide recordings of our live workshops. Attendance is required to benefit from the workshop content.

Thank you for choosing Ecom with Vishnu. We are committed to providing you with a valuable and seamless virtual learning experience.